- Backup Procedures and Frequency
- We perform regular backups of our data on a daily basis.
- Backups are stored in a secure, off-site location.
- Backup Retention
- We retain backups for a period of 3 months.
- Backup Testing
- Backups are tested for recoverability on a monthly basis to ensure their integrity and functionality.
- Recovery Point Objective (RPO) and Recovery Time Objective (RTO)
- Our RPO is 96 hours, meaning we aim to be able to recover data from a backup within 96 hours of a data loss event.
- Our RTO is 96 hours, meaning we aim to restore critical systems and services within 96 hours of a disaster.
- Disaster Recovery Plan
Our disaster recovery plan includes the following components:
- Identification of critical systems and data: We have identified the critical systems and data that must be recovered in the event of a disaster.
- Backup and recovery procedures: We have established procedures for creating and testing backups, as well as for restoring data from backups.
- Communication plan: We have a communication plan in place to inform employees, customers, and other stakeholders about a disaster and the steps being taken to recover.
- Alternate site: We have a designated alternate site where we can relocate operations in the event of a disaster.
- Testing and maintenance: Our disaster recovery plan is regularly tested and updated to ensure its effectiveness.
By following this disaster recovery policy, Crux Ops CRM is prepared to respond to and recover from data loss events in a timely and efficient manner.