Effective Date: October 27, 2024
Access to the Platform:
- After purchasing a Crux Ops CRM subscription, you will receive login credentials and instructions for accessing the platform.
- Our onboarding team will provide guidance and assistance during the setup process.
User and Device Restrictions:
- Your subscription allows for an unlimited number of users to access the platform.
- Storage limitations may apply based on your chosen plan.
Updates and Upgrades:
- You will be notified of any updates or upgrades to the Crux Ops CRM platform.
- We recommend keeping your platform updated to ensure optimal performance and access to the latest features.
- Upgrades and additional features may be subject to additional fees.
Technical Support:
- We offer technical support via email, phone, and virtual meetings.
- Response times may vary depending on the severity of the issue and your subscription plan.
Refund Policy:
- You are eligible for a full refund within 30 days of purchase if you are dissatisfied with the Service.
- After 30 days, no refunds will be provided unless there are significant defects or failures in the platform.
- We reserve the right to terminate your subscription without a refund if you violate our Terms & Conditions or engage in unauthorized or harmful activities.
By purchasing a Crux Ops CRM subscription, you agree to these delivery terms and conditions.